FAQ

As stipulated under shipping information, we charge a $10 flat rate for Australian orders under $100 and $25 flat rate for international orders under $200.

MaiSha Kids offers free shipping for orders above the aforementioned shipping rates. (Read more)

There is an estimated timeframe of 3 – 5 working days for Australian orders and 7 – 21 days for international orders.

Measure the little one’s foot from heel to the longest toe (Allow an extra centimetre for comfort and growth). In all shoes, we have used the Australian sizing but you can go to sizing to compare measurements in our table and confirm the right size to purchase.

Our shoes are made of 100% leather that will provide your little ones with nothing but comfort.

This is not uncommon so you need to notify us if you would like to return the order.
Please follow instructions on Returns & Exchanges page.

All returns after 21 days from the purchase date will be considered late, therefore will not be accepted. Please refer to Returns and exchanges for more information.

Do not hesitate to email us any questions. The best contact is our email address maishakids@gmail.com, we prefer this as Facebook and Instagram direct messages are easy to miss. We will do our best to reply on time

We now offer wholesale. If you are interested, please send your enquiries to stockists.maishakids@gmail.com. We look forward to working with you.

We use two payment gateways. These are Paypal and Afterpay, both of which allow credit cards, mastercards, visa cards and American Expresss.

Afterpay essentially allows Australian customers buy something now and pay it off interest free in four installments over a maximum period of 6 weeks. For more information visit www.afterpay.com.au